Did You "Wells Fargo" A Client Today?
How we choose to apply policy to our clients profoundly shapes the relationships. Is it a tool for service, or a weapon?
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Paul Hobin
Dec 28, 20185 min read
Opportunity Knocks – With Client Relationship Management For Internal Customers
If you’re clerical or administrative there’s a badly underserved function right under your nose that’s an opportunity to shine.
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Paul Hobin
Aug 17, 201726 min read
Client Relationship Management for Internal Customers
CRM strategies, purposefully applied, can greatly improve the service, productivity and profile of internal service providers.
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