Paul HobinJan 19, 20198 minDid You "Wells Fargo" A Client Today?How we choose to apply policy to our clients profoundly shapes the relationships. Is it a tool for service, or a weapon?
Paul HobinDec 28, 20185 minOpportunity Knocks – With Client Relationship Management For Internal CustomersIf you’re clerical or administrative there’s a badly underserved function right under your nose that’s an opportunity to shine.
Paul HobinAug 17, 201726 minClient Relationship Management for Internal CustomersCRM strategies, purposefully applied, can greatly improve the service, productivity and profile of internal service providers.